1. INTRODUCTION

This website operates under the name Fab Duo Education, a brand managed by Fab- Duo Education Lda., a legal entity registered with Portuguese tax number 518547795, with its registered office at Rua Amália Rodrigues, no. 100, 4820-410 Fafe, Portugal.

2. YOUR DATA AND YOUR VISITS TO THIS WEBSITE

The information or data provided by the client will be processed in accordance with the provisions of the Privacy Policy. By using this website, the client consents to the processing of said information and data and declares that all the information or data provided is true and corresponds to reality.

3. USE OF OUR WEBSITE

By using our website and/or placing orders through it, the client undertakes to: 3.1. Use this website solely to make legitimate enquiries or orders.

3.2. Not place any false or fraudulent orders. If we have reasonable grounds to believe that such an order has been placed, we are authorised to cancel it and inform the relevant authorities.

3.3. Provide us with their email address, postal address and/or other contact details truthfully and accurately. The client also consents to the use of this information so that we may contact them if necessary.

3.4. If the client does not provide all the necessary information, we may not be able to proceed with their order.

3.5. By placing an order through this website, the client declares to be over 18 years of age, to have legal capacity to enter into contracts, and to be doing so within the scope of their professional or commercial activity.

4. CONTRACT FORMATION

This online store is intended exclusively for professionals (whether legal company or self-employed worker). Therefore, all natural persons legally deemed to be Consumers are expressly excluded from contracting with Fab Duo Education.

By entering into a contract with us, the client expressly confirms that they are a company or self-employed worker, entering into a sales contract with us in that capacity (the “Contract”). The client will subsequently receive an email acknowledging receipt of their order (the “Order Confirmation”).

To place an order, the client must follow the online purchasing procedure and accept these Terms and Conditions at the end.

5. PRODUCT AVAILABILITY

The products presented on this website are subject to confirmation of availability and delivery by Fab Duo Education.

In this regard, if any difficulty arises with product supply or if items are out of stock, we will immediately inform the client of such unavailability. The client may then choose to request a refund or, alternatively, we reserve the right to issue a refund on our own initiative.

6. DELIVERY

Without prejudice to the provisions of the previous clause and unless extraordinary circumstances occur, the purchased product will be immediately available in the Client Area/Client Account on our website. However, depending on the specific payment method selected, it may exceptionally take up to 2 (two) hours for the payment to be confirmed and, consequently, for the product to be made available.

7. TRANSFER OF RISK AND OWNERSHIP OF PRODUCTS

The risk of the products passes to the client from the moment of delivery.

The client will acquire ownership of the products once we have received full payment of all amounts due, including shipping costs, or at the moment of delivery (as defined in the previous clause), whichever occurs later.

8. PRICE AND PAYMENT

The price of each product will be as stipulated at any given time on our website, except in the case of obvious error. Although we strive to ensure that all prices on the website are correct, errors may occur. If we discover an error in the price of any of the products the client has ordered, we will inform them as soon as possible and offer the option to confirm the order at the correct price or cancel it.

If we are unable to contact the client, the order will be cancelled and the full amount paid will be refunded.

We are under no obligation to provide the product at the incorrect lower price (even after we have sent the Dispatch Confirmation) if the pricing error is obvious and unmistakable and could reasonably have been recognised by the client as an error.

Prices may be changed at any time, but (except as stated above) such changes will not affect orders for which we have already sent an Order Confirmation.

Payment may be made by debit or credit card, payment reference, Google Pay, Apple Pay, MBWAY (all processed by IFTHENPAY), or PayPal.

9. SHIPPING COSTS

Fab Duo Education ships its products throughout Europe.

Shipping costs depend on the destination of the order, as per the following criteria and prices:

Mainland Portugal: €2 (two euros);

Madeira Island and Azores Island: €26 (twenty-six euros); Any other European country: €14 (fourteen euros).

As a special condition, orders with a value equal to or greater than €300.00 (three hundred euros) to be delivered in mainland Portugal will benefit from free shipping.

10. VALUE ADDED TAX

All purchases made through this website are subject to the applicable Portuguese Value Added Tax (VAT) rate in force, except for intra-community transactions that meet the legal exemption requirements.

11. RETURN POLICY AND WARRANTY

Given that contracts entered into through this online store are exclusively for professionals, all consumer rights relating to warranty and the right of withdrawal, as established in consumer protection legislation, are expressly excluded.

In any case, all rights recognised by applicable law shall be safeguarded.

12. INTELLECTUAL PROPERTY

The client acknowledges and agrees that all copyrights, registered trademarks, and other intellectual property rights related to the materials or content provided as part of the website are, at all times, owned by us or those who have granted us a licence for their use. The client may only use such material in a manner expressly authorised by us or by those who have granted us a licence. This does not prevent the client from using the website, to the extent necessary, to copy information about their order or the Contract details.

13. VIRUSES, HACKING, AND OTHER CYBER ATTACKS

The client must not misuse this website by intentionally introducing viruses, Trojan horses, worms, logic bombs, or any other technologically harmful or damaging material. The client must not attempt to gain unauthorised access to this website, the server on which it is hosted, or any server, computer, or database connected to our website. The client agrees not to carry out any denial-of-service attack or distributed denial-of-service attack against this website.

Any breach of this clause may constitute a criminal offence under applicable legislation. We will report any such breach to the relevant authorities and cooperate with them to identify the offender. In the event of such a breach, the client’s right to use this website will immediately cease.

We shall not be liable for any data loss or damage resulting from a denial-of-service attack, virus, or any other technologically harmful or damaging software or material that may affect the client’s computer, IT equipment, data, or materials as a result of using this website or downloading content from it or from linked websites.

14. LINKS FROM OUR WEBSITE

Where our website contains links to other websites and third-party materials, such links are provided for informational purposes only, and we have no control over the content of those websites or materials. Therefore, we shall not accept any liability for any loss or damage arising from their use.

15. WRITTEN COMMUNICATIONS

Applicable law requires that some of the communications or information we send to the client be in writing. By using this website, the client agrees that the majority of our communications will be electronic. We will contact the client by email or provide information via notices on this website. For contractual purposes, the client agrees to this electronic means of communication and acknowledges that all contracts, notices, information, and other communications sent electronically comply with the legal requirement that such communications be in writing. This condition shall not affect the client’s statutory rights.

16. NOTICES

Notices to the client shall be sent, unless otherwise stated, by email or to the postal address provided at the time the order was placed.

To prove that a notice has been sent, it will be sufficient to show, in the case of a letter, that it was correctly addressed, properly stamped, and duly posted, and, in the case of an email, that it was sent to the email address specified by the recipient.

17. FORCE MAJEURE

We shall not be liable for any failure to perform or delay in performance of any of our obligations under a Contract caused by events beyond our reasonable control (Force Majeure Events).

Force Majeure Events shall include any act, event, failure to exercise, omission, or accident beyond our control, including but not limited to:

i. General strikes or other forms of protest significantly affecting the country;

ii. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (declared or not) or threat or preparation for war;

iii. Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or any other natural disaster;

iv. Inability to use trains, ships, aircraft, motor transport, or other means of public or private transport;

v. Inability to use public or private telecommunications systems.

Our obligations under the Contracts shall be suspended for the duration of the Force Majeure Event, and we shall be granted an extension of time to fulfil such obligations for a period equal to the duration of the Force Majeure Event. We will use all reasonable means to bring the Force Majeure Event to an end or to find a solution by which we can perform our obligations under the Contract despite the Force Majeure Event.

18. APPLICABLE LAW AND JURISDICTION

Use of our website and the purchase contracts entered through it are governed by Portuguese law, which shall apply to all matters not expressly provided for herein. Likewise, the Portuguese courts are recognised as having jurisdiction to resolve any disputes, with the express waiver of any other jurisdiction.

This provision shall not affect any rights that may be granted to the client under applicable legislation.